|
Frequently Asked Questions
Get answers to the most commonly asked questions right here on the
WebTent FAQ Sheet.
Users can access their own personal control panel to update account information and password by typing your complete domain
name followed by a slash ("/") and 'login', like www.yourdomain.com/login. Site administrators
can also login to the Site Management console to manage all users, examine site statistics. In some cases, you will use the 'mail' prefix on your domain name, such as 'mail.yourdomain.com/login' to access these areas.
To access Webmail, just use 'openwebmail' after the slash.
will let you send and receive messages, setup forwarding
and auto-responders, and manage your mailbox from anywhere
you have an Internet connection. If WebTent does not host your web site, you'll need to choose the 'mail' prefix.
Web
Hosting Help Desk
This help desk is for problem solving and for questions regarding
our Web
Hosting Services.
Web Site Design Help Desk
This help desk is for problem solving and for questions regarding our Web Site Design Services.
Contacting WebTent
If you are not able to find answers to your questions here, you may want to e-mail
WebTent technical support using the following form or send your message to
support@webtent.net.
Fee-based technical support is also available. WebTent can even examine your PC via our Remote Support access. Just contact technical support using the form above if you already subscribe to any of our levels of support. If you are not subscribed to WebTent priority access support, contact sales@webtent.com to get your account open for use with our Remote Support.
| 
